Uchat

Designed in Australia 🇦🇺

$15/mo ~~Freemium~~ Visit Website

UChat is a platform that enables businesses or individuals to automate operations without coding. It offers a drag-and-drop visual flow builder to create and deploy chatbots across multiple social channels (e.g., Facebook Messenger, WhatsApp, Instagram, Google Business Messenger).

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Price

Basic free | Business $15/mo | Partner $199/mo

Platforms Supported

Browser Based (Cloud), Mobile App (Android, iOS)

Our Verdict

8.2Expert Score

Editorial Score

We ensure that our evaluations are fair and truthful.

Usability

8.5

Accuracy

7.5

Compatibility

Functionality

9.2

Free Features

Pros

No-Code Platform: Easily build complex automation flows without programming skills.
Multi-Channel Support: Manage conversations across Facebook Messenger, WhatsApp, Instagram, Google Business Messenger, Telegram, SMS, and more—all from one place.
AI Integration: Supports integration with AI tools like ChatGPT, Dialogflow, and Google AI for intelligent, natural language responses.
24/7 Customer Support Automation: Handle customer queries anytime, reducing human workload.
E-Commerce Ready: Built-in tools for automating orders, payments, and product listings.
Voice and Video Bot Capabilities: Go beyond text-based interactions with IVR and video call automation.
Powerful Workflow Builder: Visual drag-and-drop interface helps design detailed chatbot logic easily.
Third-Party Integrations: Connect with popular tools like Zapier, Google Sheets, HubSpot, etc.
Scalable for Businesses of All Sizes: Flexible enough for individuals, SMBs, and large enterprises.

Cons

Free Plan Limitations: Some advanced features, integrations, or message volume may be limited in the free tier.
Learning Curve for Complex Flows: While no-code, mastering all the tools and options may take time, especially for non-tech users.
Interface Can Be Overwhelming: Due to the rich feature set, beginners may find the UI complex initially.
Voice Bot Functionality May Require Extra Setup: IVR and voice call bots can require additional configuration or third-party services.
Support Depends on Plan: Priority or dedicated support may only be available to paid users.

What is Uchat?

UChat is a platform that enables businesses or individuals to automate operations without coding. It offers a drag-and-drop visual flow builder to create and deploy chatbots across multiple social channels (e.g., Facebook Messenger, WhatsApp, Instagram, Google Business Messenger). Key features include 24/7 customer support, e-commerce integration, interactive voice response (IVR), and intelligent response capabilities powered by technologies like Google AI. It is ideal for users aiming to enhance customer engagement, automate sales, or provide real-time services. Below are its key features:

No-Code Visual Flow Builder
- Easily design complex chatbot workflows using a drag-and-drop interface—no programming required.
Multi-Channel Support
- Deploy bots across popular platforms like Facebook Messenger, WhatsApp, Instagram, Google Business Messenger, Telegram, SMS, and more.
24/7 Automated Customer Support
- Provide round-the-clock assistance to your customers, reducing response times and improving satisfaction.
E-Commerce Integration
- Seamlessly connect with e-commerce platforms to automate orders, cart management, payments, and customer follow-up.
Interactive Voice Response (IVR)
- Create voice-based bots with dynamic call flows for handling customer service via phone.
AI-Powered Responses
- Integrate with Google AI, Dialogflow, OpenAI (ChatGPT), and other NLP tools to deliver intelligent and natural conversations.
Multi-Language Support
- Reach a global audience with bots that understand and respond in multiple languages.
Custom User Inputs and Conditions
- Capture user data, apply conditions, and create personalized experiences based on behavior and responses.
CRM and Third-Party Integrations
- Connect with tools like Zapier, Make (Integromat), Google Sheets, HubSpot, and more.
Voice & Video Bots
Build bots that can make or receive voice and video calls for richer interaction.
Subscription & Broadcast Messaging
Send scheduled updates, promotional content, or alerts based on user preferences and permissions.
Analytics & Performance Tracking
Monitor chatbot performance, user behavior, and conversation flow insights to optimize results.

Is Uchat worth registering and paying for?

UChat is ideal for businesses and marketers seeking to automate customer interactions and improve operational efficiency. It supports multi-channel integration, no-code workflow building, AI-powered responses, and e-commerce features—making it a worthwhile choice for automating customer service, marketing, and sales.

However, the free version may come with feature or usage limitations. If you require more advanced integrations, higher levels of automation, or greater interaction capacity, the paid version may offer better value.

For individual users or small businesses, it’s recommended to start with the free version and then decide whether to upgrade based on your needs.